Jotform Pricing: Which Plan is Right For You?

In this article, I will delve into Jotform pricing and assist you in determining which of its plans aligns best with your business or project needs.

Jotform is an incredibly robust form builder tool that, when utilized effectively, can significantly streamline your data collection process and boost your business productivity.

However, compared to other apps regularly used by businesses, Jotform’s pricing might seem steep, and investing in it might feel daunting – especially if you’re a startup operating on a shoestring budget.

So, if you’re contemplating Jotform as your go-to form builder solution, selecting the right plan for your project is crucial.

That’s where this article comes in — I aim to…

  • dissect the Jotform pricing structure,
  • spotlight the primary advantages and disadvantages, and value for money of each plan.

By the conclusion of this piece, you should have a clear picture of which Jotform plan is ideally suited to your project and your business — and what alternative form builder tools are out there if you think Jotform isn’t quite the perfect fit for you.

Let’s dive right in — starting with a swift rundown of what Jotform is.

Jotform Overview

what is jotform

Jotform is a versatile and user-friendly online form builder that allows you to create, customize, and publish forms for various purposes – including surveys, registrations, orders, applications, and more. It’s suitable for individuals, small businesses, and large enterprises alike.

Jotform boasts extensive features such as over 10 thousand customizable templates, integration with numerous apps, including PayPal and Google Drive, and compatibility with all devices. It’s designed to simplify creating and managing forms, saving time and effort.

It accomplishes this by providing you with a wealth of features and integrations, which you can use to:

  • design online forms that are tailored to gather the information you need,
  • identify opportunities for automation by connecting with various third-party services,
  • adjust technical aspects of your forms to optimize user experience and response rate.

The Jotform platform The Jotform platform Founded in 2006 by Aytekin Tank, Jotform has grown to support a large user base across 177 countries – and according to the company, over 8 million individuals have now utilized its services.

Why Choose Jotform?

Jotform stands out as an online form builder for its commitment to user-friendliness and robust features. This platform is suitable for various organizations, including nonprofits and educational institutions, which it supports with an exclusive 50% discount. This makes Jotform an affordable and valuable resource for those aiming to impact their communities positively.

Nonprofit Discount

Whether your nonprofit is nascent or already established, Jotform’s online Form Builder enhances your organization’s ability to serve others. The process of creating and publishing your forms online is swift and straightforward. 

Education Discount

Jotform is the chosen online Form Builder for numerous educational institutions globally, ranging from prominent universities to K–12 schools. The platform empowers you to create an education form explicitly catering to your needs.

Jotform operates on a recurring subscription service, providing flexibility to users regarding upgrading or downgrading the service. You can modify your subscription at any point simply by visiting the billing page and selecting a new plan.

Cancel Anytime

What’s more, Jotform offers a 30-day money-back guarantee. If you cancel your subscription within 30 days of payment, Jotform will issue a full refund. To request a refund, you can contact their support team.

24/7 Customer Support

Lastly, Jotform prides itself on its dependable customer support. Our friendly support team is available 24/7 to assist you whenever you need them. This underlines Jotform’s dedication to ensuring your experience is seamless.

Jotform pricing options

jotform pricing options

Jotform offers four distinct plans to cater to your specific needs:

  • Starter: Free
  • Bronze: $39 per month
  • Silver: $49 per month
  • Gold: $129 per month

If you opt for an annual subscription, you can avail yourself of a discount of up to 20% on each plan, and a free version allows you to explore basic features before you decide to upgrade. The free version is not time-bound, providing a pressure-free environment to evaluate Jotform’s offerings.

Jotform pricing options (accurate at the time of writing in 2023). Let’s delve deeper into these pricing tiers, shedding light on their unique features and identifying the users they are designed to serve.

Jotform Starter — Free

The ‘Starter’ plan is Jotform’s primary offering.

At zero cost, it provides you with the following core features:

  • Form creation: creating up to 5 forms, enabling essential data collection.
  • Monthly submissions: allows up to 100 monthly requests, ensuring a steady data stream.
  • Available space: offers up to 100MB for storing form responses and file uploads.
  • Sub-user accounts can add one sub-user, fostering collaboration and data sharing.

It’s crucial to note that Jotform Starter and other Jotform plans discussed here have certain usage limits.

The main limitations of the ‘Starter’ plan are as follows:

The number of forms you can create The ‘Starter’ plan restricts you to creating five forms. This limitation might suffice if you’re starting out or if your data collection needs are minimal.

Monthly submissions: On the ‘Starter’ plan, you can receive 100 monthly submissions. This could be adequate for small-scale projects or businesses with a smaller audience base.

Available space: The ‘Starter’ plan provides 100MB for storing form responses and file uploads. If your forms include file uploads or expect a high volume of responses, you might quickly exhaust this limit.

Sub-user accounts With the ‘Starter’ plan, you can add one sub-user. This could prove insufficient if you have a team that needs access to the data collected via your forms.

The number of forms you can create in Jotform. The number of forms you can make in Jotform On the ‘Starter’ plan, you can use Jotform for up to five form projects. When you create a form, you can access the following additional data/features for it:

  • form analytics
  • conditional logic
  • data export
  • basic integrations.

While the five-form limit may be a good option if you only intend to use Jotform for a few projects, it might prove limiting if you wish to manage multiple forms or projects concurrently.

The five-form limit may also make the ‘Starter’ plan unsuitable for users who want to carry out data collection projects for several client websites at once.

Is ‘Jotform Starter’ right for me? 

‘Jotform Starter’ is the best plan for users who…

  • are just starting with data collection and have minimal needs
  • need to receive up to 100 submissions per month 
  • have formed with small file uploads or a low volume of responses 
  • only require one sub-user account for their team. 

If you’re unsure which plan is right for you, we recommend starting with the ‘Starter’ plan and upgrading as your needs increase. Remember the five-form limit and consider if this will be sufficient for your current and future projects.

Jotform Bronze — $39 per month

Moving up the ladder, we have the ‘Bronze’ plan, priced at $39 per month.

The main distinction between this plan and the ‘Bronze’ plan lies in its ‘Advanced Features.’

These features aim to enhance your form-building experience and extend the functionality of your forms.

With these, you can:

  • Collect payments through your forms without any additional transaction fees.
  • Remove Jotform branding from your forms for a more professional look.
  • Access priority customer support for faster help when you need it.
  • Increase your usage limits significantly.

While the ‘Free’ plan enables basic form creation and data collection, the ‘Bronze’ plan offers considerably more flexibility and control — and helps you manage your forms and the data they collect more effectively.

Creating a payment form in Jotform using its ‘Advanced Features.’ These features become available on the ‘Free’ plan or higher. Another significant difference between this plan and ‘Bronze’ is that it unlocks access to unlimited reports.

As Jotform puts it, this allows you to ‘go beyond the basics’ and gain deeper insights from the data you collect through your forms with limitless reporting options.

A ‘Form Analytics’ feature is also included with this plan — this allows you to track your Form’s performance and understand how users interact with your forms, enabling you to optimize them for better results.

Jotform’s Form Analytics feature. Jotform’s Form Analytics feature And an ‘Autoresponder Emails’ feature is provided that enables you to send automatic confirmation emails to your form respondents, enhancing their user experience.

Finally, the Jotform ‘Silver’ plan limits are considerably higher than the ‘Bronze’ plan. You can create unlimited forms, receive 10,000 monthly submissions, enjoy 100GB of available space, and add up to 10 sub-user accounts.

Is ‘Jotform Bronze’ right for me?

The ‘Bronze’ plan is an excellent choice for users who…

  • need to collect payments through their forms
  • manage multiple forms or websites at once
  • require advanced reporting capabilities
  • wish to enhance user experience with autoresponder emails.

Let’s move on now to look at Jotform Gold. But first, a quick note about the Jotform free version.

Jotform Silver — $49 per month

The Jotform ‘Silver’ plan is a mid-tier offering priced at $49 per month. This plan balances advanced features and affordability, making it a popular choice among many users.

Its enhanced features and increased usage limits set the ‘Silver’ plan apart from the lower-tier ‘Bronze’ plan.

Key features of the ‘Silver’ plan include:

  • Advanced form creation and management tools.
  • The ability to remove Jotform branding from your forms, presenting a more professional image to your form respondents.
  • Access to priority customer support, ensuring you promptly get the help you need when you encounter issues.
  • An increase in the number of sub-user accounts you can add, promoting collaboration and data sharing within your team.

In addition to these features, the ‘Silver’ plan also provides significantly higher usage limits than the ‘Bronze’ plan. You can create up to 100 forms, receive up to 2,500 monthly submissions, and have access to 10GB of available space for storing form responses and file uploads.

The ‘Silver’ plan also offers SSL secure submissions and the ability to receive up to 250 monthly payments through your forms without additional transaction fees.

Is ‘Jotform Silver’ right for me?

The ‘Silver’ plan is ideally suited for users who:

  • Have moderate to high form creation and data collection needs.
  • Require advanced form management capabilities.
  • Need to collect payments through their forms.
  • Wish to present a professional image by removing Jotform branding from their forms.

Overall, the ‘Silver’ plan offers comprehensive features and benefits that cater to a wide range of form creation and data collection needs.

Jotform Gold — $129 per month

Stepping into the realm of premium offerings, we have Jotform’s ‘Gold’ plan priced at $129 per month. This comprehensive package is designed for businesses and professionals who demand superior form-building capabilities and the highest usage limits.

Diving into the standout features:

  • 10,000 Monthly Submission Storage: With the ‘Gold’ plan, you can store up to 10,000 form submissions and monthly file uploads.
  • Advanced Form Analytics: Gain deeper insights into your Form’s performance, understand user interaction better, and fine-tune your forms for increased effectiveness.
  • Increased Available Space: Enjoy a generous 100GB of available space for storing file uploads from your form respondents, facilitating the collection and management of large files.
  • Team Collaboration: Enhance team productivity with the ability to add up to 100 sub-user accounts, making real-time collaboration and data sharing a breeze.

Creating a form using Jotform’s advanced features Creating a layout using Jotform’s advanced features becomes a seamless experience with the ‘Gold’ plan. The ‘Gold’ plan also sets itself apart by offering the ‘Form Collaboration’ feature. This tool lets multiple team members work on a single form in real-time, fostering collaboration and ensuring consistency across forms.

Form Collaboration in Jotform. Form Collaboration in Jotform Concerning usage limits, the ‘Gold’ plan takes the lead. Create unlimited forms, receive up to 100,000 monthly submissions, and revel in a massive 1TB of available space.

Is ‘Jotform Gold’ right for me?

If you’re seeking comprehensive form-building capabilities, need extensive storage for form submissions, require a large amount of available space for file uploads, manage a sizeable team, or desire real-time collaboration on forms, the ‘Gold’ plan could be the perfect fit.

In conclusion, the ‘Gold’ plan offers extensive advanced features and benefits catering to high-demand form creation and data collection needs. Its price point reflects its value, making it a worthy investment for those who require such comprehensive capabilities.

Jotform Enterprise Plan

The Jotform Enterprise plan is a high-end offering designed to maximize productivity across your organization. This plan is particularly beneficial for large teams and businesses that require advanced form-building capabilities, administrative controls, and substantial usage limits.

Key features of the ‘Enterprise’ plan include:

  • Multi-user Accessibility: The ‘Enterprise’ plan allows up to 5 permitted users as part of the base package. Additional authorized users can be added per your organization’s requirements, promoting seamless collaboration and data sharing.
  • Single Sign-On Integration: This feature ensures secure and easy access to your Jotform account, enhancing usability while maintaining high-security standards.
  • Admin and User Level Distinctions: The plan offers different access levels for admins and users, enabling effective team management and control over form creation and data collection processes.

Regarding usage limits, the ‘Enterprise’ plan outshines all other plans. It allows unlimited form creation, substantial monthly submissions, and a generous space for storing form responses and file uploads.

Is ‘Jotform Enterprise’ right for me?

If you are part of a large organization that requires extensive form-building capabilities, needs to manage a large team with different access levels, desires single sign-on integration for secure and easy access, or needs to handle a significant volume of form submissions and data collection, the ‘Enterprise’ plan could be the ideal fit for you.

The ‘Enterprise’ plan provides a comprehensive suite of advanced features and benefits that can cater to the most demanding form creation and data collection needs. Its price point reflects its value, making it a sound investment for organizations requiring extensive capabilities.

Jotform Pricing: Summary

In a nutshell, Jotform is an all-inclusive form builder tool that provides substantial value for your investment, mainly if only one user requires access to the account. However, the value proposition drops slightly if you need multiple users working with the tool simultaneously – the fees associated with adding numerous sub-users can ramp up costs.

Adding paid apps and integrations can enhance functionality and increase overall expenditure significantly. Whether you need these add-ons depends on your business’s nature and how frequently you plan to use them.

While offering a wealth of valuable features, the ‘Silver’ plan, in particular, can increase costs considerably – in some cases, you might end up paying more for this plan than your essential Jotform subscription.

However, if regular analysis of your form responses and data collection activities is critical to your operations, this plan could add immense value to your processes.

The ‘sweet spot’? The Gold plan.

For many, the optimal choice in Jotform’s plan lineup is likely the ‘Gold’ plan.

The ‘Gold’ plan offers an extensive array of form-building features and, importantly, unlimited total submission storage — a feature that will allow you to manage data collection for countless forms simultaneously or compare your form performance with a wide range of competitor forms.

Moreover, the advanced form analytics you gain access to on the ‘Gold’ plan are incredibly beneficial for creating forms that genuinely engage respondents (as are the tools for managing the entire form creation process).

You can try out the ‘Gold’ plan here.

Trying Jotform Out

To conclude, it’s important to highlight that you can try out Jotform’s features for free before deciding on a paid plan.

Typically, Jotform offers a free plan that allows you to create up to 5 forms and receive 100 monthly submissions. However, you may need more advanced features or higher usage limits. In that case, try out their paid plans, including the Bronze, Silver, and Gold plans.

Jotform Pricing…over to you.

Do you have any thoughts or questions about Jotform pricing? Feel free to share your insights in the comments section below. We read all comments and will do our best to answer any questions you may have.

Frequently Asked Questions

What is the price of Jotform?

Jotform has different pricing tiers to cater to different needs. While it does offer a free plan, the paid plans provide more advanced features and higher usage limits.

The Bronze plan starts at $24 per month, the Silver at $29 per month, and the Gold tier, often considered the optimal choice for its extensive features and unlimited total submission storage, is priced at $79 per month.

Is Jotform free?

Yes, Jotform does offer a free plan. This plan allows you to create up to 5 forms and receive 100 monthly submissions. However, it’s important to note that this plan has limitations. Consider their paid objectives if you require more shoulders or higher usage limits.

Does Jotform charge a fee?

Jotform offers free and paid plans with more features and higher usage limits. So, while you can use Jotform for free, you might need to pay a fee if you require more than the free plan offers.

Is Jotform better than Google Form?

Whether Jotform is better than Google Forms largely depends on your specific needs. Jotform offers a wide range of features, including advanced form analytics and unlimited total submission storage in particular plans, which can be incredibly beneficial for managing data collection.

However, Google Forms is a reliable and simple tool for basic form needs, and it’s integrated with the Google ecosystem.

Therefore, for more advanced data collection and form customization needs, Jotform may be a better choice. Still, for simpler, straightforward needs, Google Forms could suffice.

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